Terms of Service
Effective Date: Dec 20, 2024
Last Updated: March 8, 2025
Welcome to Q1 Auto Service. These Terms of Service (“Terms”) govern your use of our website, services, and any related communications (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree with these Terms, please do not use our Services.
1. Use of Services
You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not:
- Use the Services in a way that violates applicable laws or regulations.
- Attempt to gain unauthorized access to our systems or interfere with the proper working of our Services.
- Submit false or misleading information, including when booking appointments or submitting contact forms.
2. Appointments and Service Requests
When booking an appointment through our website or other channels:
- You agree to provide accurate, complete, and up-to-date information.
- You authorize Q1 Auto Service to contact you via phone, SMS, or email regarding your appointment.
- You understand that appointment times are subject to change due to operational demands and you may be notified accordingly.
We reserve the right to decline or cancel appointments at our discretion.
3. Communications
By providing your contact information, you agree to receive communications from us, including:
- Appointment confirmations and reminders
- Service updates and post-visit follow-ups
- Responses to inquiries
- Occasional promotional messages (email and SMS, max once per month)
You can opt out of promotional messages at any time:
- Reply STOP to SMS messages
- Click Unsubscribe in promotional emails
Standard message and data rates may apply.
4. Payment and Pricing
All prices for services are subject to applicable taxes and may change without notice. We strive for accuracy but do not guarantee error-free pricing. Final charges may vary based on actual work performed.
Payment is due at the time of service unless prior arrangements have been made. We accept major credit cards, debit, and cash.
5. Cancellation and No-Show Policy
We ask that you notify us at least 24 hours in advance if you need to cancel or reschedule an appointment. Repeated no-shows or last-minute cancellations may result in restrictions on future bookings.
6. Intellectual Property
All content on our website—including text, logos, service descriptions, images, and graphics—is the property of Q1 Auto Service or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or create derivative works from our content without prior written permission.
7. Third-Party Services
Our website may include links to third-party websites or services, including payment gateways, map tools, or analytics platforms. We are not responsible for the content, policies, or actions of these third parties.
8. Limitation of Liability
To the fullest extent permitted by law, Q1 Auto Service shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Services.
We do not guarantee that our website or communications will be free from errors, interruptions, or security breaches.
9. Indemnification
You agree to indemnify and hold harmless Q1 Auto Service and its owners, employees, and affiliates from any claims, damages, liabilities, and expenses arising out of your use of the Services or violation of these Terms.
10. Governing Law
These Terms are governed by the laws of the Province of Ontario, Canada. Any disputes arising from these Terms or your use of our Services shall be resolved in the courts located in Ontario.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective when posted on our website. Your continued use of the Services constitutes acceptance of the revised Terms.
12. Contact Us
If you have any questions about these Terms, please contact us:
Q1 Auto Service
199 Guelph St
Georgetown, ON L7G 4A8
Phone: (905) 875-9000